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Hostel Worker - London

£12.50 - £15.00 per hour
City of London

Job description

Hostel Worker

Location: London

Salary: £12.50 - £15.00 per hour

We are seeking a dedicated and compassionate Hostel Worker to join our team in London. As a Hostel Worker, you will play a crucial role in providing support to vulnerable individuals facing homelessness, substance misuse, and mental health challenges.


  • Client Support: Offer empathetic and non-judgemental support to individuals facing homelessness, substance misuse, and mental health issues.

  • Crisis Intervention: Respond effectively to crisis situations, demonstrating a calm and composed demeanour while ensuring the safety and well-being of residents.

  • Assessment and Planning: Conduct thorough assessments of resident's needs and work collaboratively with them to develop individualised support plans.

  • Advocacy: Advocate for residents in accessing appropriate services and resources, both within and outside the hostel environment.

  • Conflict Resolution: Mediate and resolve conflicts among residents, fostering a safe and respectful living environment.

  • Record Keeping: Maintain accurate and up-to-date records of resident interactions, progress, and any incidents, ensuring compliance with data protection regulations.


  • Previous experience working in a hostel environment, providing support to individuals facing homelessness, substance misuse, and mental health challenges.

  • Understanding of the complexities of homelessness and the ability to respond effectively to the diverse needs of residents.

  • Excellent communication and interpersonal skills, with a non-judgemental and compassionate approach.

  • Ability to work evenings and weekends as part of a flexible schedule.

  • Knowledge of local support services and resources for vulnerable populations.

  • Strong organisational skills and the ability to multitask in a dynamic and fast-paced environment.

  • An empathetic and resilient nature with a commitment to making a positive impact on the lives of others.

How to Apply:

If you are passionate about making a difference in the lives of vulnerable individuals and have the required experience, please apply and we will be in touch!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

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