Infrastructure Engineer

Job description

An exciting opportunity has become available for an experienced Infrastructure Engineer to join my client, a technologically focussed and highly collaborative Housing Association.

This is a permanent role, paying £63,500 per annum, Hybrid working of 2 days per week based out of their offices in London.

You will be responsible for the day-to-day administration and support of mission-critical systems and services. Working with the Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of IT infrastructure operations, services, projects, and initiatives.

Responsibilities as Infrastructure Engineer

• Take proactive ownership of IT infrastructure operations, support, and project-related activities.
• Monitor and manage infrastructure-related tickets on ServiceNow, as well as technical escalations.
• Administer backend infrastructure systems including Veema backup, Citrix, Active Directory, VMware virtual infrastructure, servers, storage, and networks.
• Liaise with third-party vendors and service providers.
• Contribute to change requests to support project delivery and operational changes.
• Participate in IT infrastructure security, maintenance, performance, capacity, and lifecycle management.
• Generate reports on network infrastructure operations, services, and major incidents.
• Monitor and action remediations from network monitoring and reporting systems.
• Deliver training and skills transfer to colleagues as appropriate.
• Contribute to the creation and maintenance of design, end-user, and operations documentation.

Skills and Experience

• 5 years of Windows Active Directory and server administration experience.
• Expertise in Office 365 administration and PowerShell scripting.
• Advanced troubleshooting, root cause analysis, and optimisation experience.
• Extensive knowledge of VMware virtualised infrastructure and operations.
• Experience in managing complex LAN, WAN infrastructure, and data centre operations, with exposure to SIEM operations.
• Proficient in backup and disaster recovery solutions, specifically Veeam.
• Familiarity with gateway and internet content filtering solutions.
• Understanding of change management processes and project management.
• Microsoft Windows Server 2016 or 2019 certifications.
• Excellent demand management, planning, organisation, and prioritisation skills.
• Ability to work outside of regular business hours, including evenings and weekends.
• Experience in ITIL environments and processes, preferably using ServiceNow.

If you are interested in the opportunity, please feel free to apply today.

A permanent role paying up to £63,500 per annum. A hybrid role, working 2 days per week out of their offices in London. With good company benefits and a strong culture of collaboration and technological advancement.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.