IT Technician

We are currently recruiting for an IT technician for our public sector client based in Edinburgh. This is an exciting contract opportunity to join a fast paced Team

- £150-170 per day (inside IR35)

- 5 Days a week on site

- 4-6 month contract

Key Responsibilities:

• Provide first-line technical support to end-users, troubleshooting hardware, software, and network issues promptly and effectively.

Install, configure, and maintain desktops, laptops, printers, and other IT equipment as required.

Set up user accounts and permissions, ensuring compliance with security policies and procedures.

Assist with the deployment and management of software updates, patches, and upgrades across the organization, utilizing deployment tools such as SCCM or similar platforms.

Perform regular system monitoring to identify and resolve potential issues before they impact operations.

Assist with the maintenance and documentation of IT assets, including inventory management and asset tracking.

Collaborate with other members of the IT team to implement and support IT projects and initiatives.

Provide training and guidance to end-users on IT systems, applications, and best practices.

Ensure adherence to IT policies, standards, and regulatory requirements, including data protection and information security.

Qualifications and Skills:
Previous experience in a similar IT support role, preferably within a public sector or large organizational setting.
Strong technical proficiency with Windows and/or Mac operating systems, Microsoft Office suite, and other standard business applications.
Knowledge of basic networking principles and protocols, including TCP/IP, DNS, DHCP, and VPN.
Familiarity with IT service management tools and ticketing systems for incident tracking and resolution.
Experience with software deployment tools such as SCCM, WDS, or similar platforms.
Excellent communication skills, both verbal and written, with the ability to communicate technical information clearly and effectively to non-technical users.
Proven problem-solving abilities and attention to detail, with a proactive approach to identifying and resolving issues.
Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
Relevant certifications (e.g., CompTIA A , Microsoft Certified Desktop Support Technician) are desirable but not essential.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.