Domestic Abuse Outreach Team Lead

Job Title: Team Leader - Domestic Abuse Outreach

Location: Surrey

Hours: 21 hours per week (Mondays, Wednesdays, Fridays, 9am-4:30pm)

Salary: From £28,000 per annum (pro rata)

Contract: 12 month contract

Reports to: Chief Executive Officer

Holiday & Pension: 20 days annual leave plus Bank Holidays (increasing with service), pension scheme available

Purpose of the Role

To lead and support a domestic abuse outreach team delivering front line support and advocacy services to survivors across Multiple borough's in Surrey. This includes managing team performance, ensuring high service standards, and working collaboratively with partner agencies.

Key Responsibilities

Team Leadership

• Supervise and support outreach staff and their caseloads
• Lead team meetings, peer support sessions, and the triage process
• Oversee record keeping and case management compliance
• Support service delivery planning and contribute to process improvements
• Attend MARAC and coordinate actions where necessary

Direct Client Support

• Provide emotional and practical support, advocacy, and safety planning
• Conduct risk and needs assessments, including safeguarding concerns
• Support clients in accessing legal advice, housing, benefits, and health services
• Reduce client isolation and promote use of support groups and community resources
• Collaborate with partner agencies for integrated client support

Service Development & Monitoring

• Contribute to service evaluations and reporting
• Ensure data is recorded accurately and securely
• Deliver training and awareness sessions where required
• Help assess and improve user experience and inter-agency collaboration

Person Profile

• Understanding of domestic abuse, safeguarding, and multi-agency work
• Leadership experience in a support or outreach setting
• Compassionate, non-judgemental, and client-centred approach
• Strong communication, organisational, and IT skills
• Commitment to equality, diversity, and professional best practices

Please note: This post is open to female applicants only (Schedule 9, Part 1, Equality Act 2010).

We welcome applications from individuals of all backgrounds and are committed to building a diverse, inclusive team.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.