Interviews are often the most bias-prone part of the hiring process — favouring confidence over competence, and familiarity over difference. This free guide will help you challenge bias, adapt with empathy, and create a fair process where all candidates have the chance to succeed.
Inside, you’ll find practical steps on how to make interviews more inclusive before, during and after the process.
What’s included:
- Why inclusive interviews matter – how bias influences hiring and why it often excludes underrepresented talent.
- Before the interview – how to share clear information, ask about adjustments early, and make documents accessible.
- The interview environment – ways to reduce sensory overload, offer flexibility, and respect different communication styles.
- During the interview – how to use structured formats, score objectively, and avoid ‘like me’ bias.
- After the interview – tools to evaluate fairly, reflect on decisions, and provide constructive feedback.
- Example interview questions – role-based, scenario-based, and behavioural, designed to reduce anxiety and level the playing field.
- Interview scorecard template – an easy tool to support consistent and fair assessment.
