Housing Officer

• Housing Officer
  Location: Nottingham/Nottinghamshire
  Contract: Full-Time, temporary for 6 months with possible 3 month extension
  Salary: Competitive
  Hours: 37 hours per week (with on-call duties outside normal working hours)
  
  

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  About the Role

  We are seeking a dynamic and compassionate Housing Officer to join a growing Housing and Tenancy Support Service supporting women and children fleeing domestic abuse. This is an exciting opportunity to be part of a new service providing dispersed refuge accommodation across Nottingham and Nottinghamshire.

• Key Responsibilities of a Housing Officer

  • Provide one-to-one, person-centred support to tenants in dispersed properties.

  • Complete support plans and risk assessments, considering immediate needs and long-term goals.

  • Assist service users in identifying goals and tracking progress using tools like the Outcome Star.

  • Visit tenants regularly to assess support and tenancy management needs.

  • Signpost and refer individuals to specialist services as required.

  • Promote engagement with housing monitoring tools (e.g. Housing Proactive).

  • Maintain accurate and timely records of tenant interaction and progress.

  • Coordinate property maintenance, refurbishments, and handovers.

  • Liaise with landlords, suppliers, and contractors, managing disputes and ensuring value for money.

  • Monitor and maintain health & safety and compliance standards in properties.

  • Contribute to service development, inter-agency meetings, and performance reporting.

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  What We're Looking For

  • Experience supporting vulnerable people as a Housing Officer, ideally within a housing or domestic abuse context.

  • Strong organisational skills and the ability to manage multiple priorities.

  • Knowledge of tenancy rights and housing regulations is desirable.

  • A collaborative approach and excellent interpersonal skills.

  • Confidence in lone working and decision-making.

  • Willingness to be part of an on-call rota outside of normal hours.

  • Commitment to safeguarding and equality in all aspects of the work.

• Additional Information

  • A full driving licence and access to a vehicle are essential.

  • Experience working as a Housing Officer.

  • The post is subject to an enhanced DBS check.

  • Travel across Nottingham/Nottinghamshire will be required.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.