Operational Services Manager - Derbyshire

Morgan Hunt is recruiting for an Operational Services Manager to work with a Council based in Derbyshire on a Temporary basis. The details of the job are below:

Hours: Full-time 37 hours - 8am to 4pm - Mon to Fri

Pay Rate: £30ph Ltd

Duration: 3 months on going contract

Location: Derbyshire

JOB SUMMARY

To have managerial responsibility for directly delivered and contracted operations of the Council's Operational Services Unit.

To ensure the authority's waste collection, street cleansing, grounds maintenance and fleet services are delivered professionally and concisely into the public arena. To lead, design and implement large scale projects, initiatives and new services identifying service savings and efficiencies for the services.

MAIN DUTIES AND RESPONSIBILITIES:

General

1. Lead all the operations within the Operational Services Unit ensuring that services are provided to an excellent standard, maintaining compliance where appropriate and achieves high levels of customer satisfaction.

2. Design, monitor and review contractual and performance management targets.

3. Rectify all unsatisfactory performance in employment issues arising within the workforce, operational delivery and contracted services.

4. Develop and implement proposals for continuous improvement in operational performance.

5. Develop, maintain and review operational policies, procedures and plans to improve service delivery, meet committee and corporate objectives.

6. Use benchmarking or other appropriate techniques agreed with the Head of Operational Services to maintain an awareness of performance achievements of comparable organisations for the purpose of continuous improvement for Council services.

7. To recruit, manage and develop staff in line with corporate and unit objectives.

8. Provide advice, information and attend meetings and training as required.

9. To provide reports for and attend appropriate Council Committees, working groups and meetings as agreed with the Head of Operational Services.

10. Represent the Council at meetings with external organisations as agreed with the Head of Operational Services.

11. To support the achievement of the Council's Corporate Plan, observe Corporate Values and promote environmental sustainability.

12. Control the operational service budgets and other resources in pursuance of the Council's aims and objectives and in accordance with the Council's Standing Orders and Financial Regulations, including the co-ordination, production, management and monitoring of the service's budget and performance.

13. To ensure the appropriate compliance with the Council's Health & Safety Policy and adhere to all operationally specific Health and Safety legislation.

14. To support, promote and comply with the Equality, Diversity and Inclusion actions and requirements when undertaking the duties of this post.

15. To comply with the Employee Code of Conduct and Ethics.

16. To respect the sensitivity and confidentiality of any information that they may have access to regarding clients/customers in adherence with the Data Protection policies of the Council.

17. To perform appropriate duties as and when required by the Council's emergency procedures both inside and outside normal working hours.

18. Undertake such other duties commensurate with the experience of the post holder and the grading of the post as may be reasonably delegated from time to time.

Specific Duties

1. To manage the supervisory teams for Waste Collection and Fleet Services, Street Cleansing and Grounds Maintenance.

2. To plan, evaluate, implement and review efficient routes and work schedules for Waste Collection, Street Cleansing and Grounds Maintenance teams.

3. To ensure the effective management, deployment and development of the workforce in line with employment procedure and operational requirements.

4. To manage the Councils fleet ensuring legislative compliance and that operational capacity is maintained with suitable and timely replacements.

5. To manage the delivery of mandatory services by ensuring that sub-contractors or agency employees are available where there is a shortfall in available staff resources.

6. To monitor, control and plan relevant budgets within the Councils financial rules and accurately maintain and provide data for the purposes of budget profiling.

7. To ensure all external contractors or sub-contractors delivering Waste Collection, Street Cleansing and Grounds Maintenance services on behalf of the Operational Services Unit are effectively managed.

8. Ensure that the depot and other facilities are operational, supervised and maintained at all appropriate times for the delivery of all services.

9. Ensure the Councils plant, fleet and equipment are operated in accordance with industry requirements and health and safety regulations.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.