Housing Assistant

Housing Assistant (5 month Contract)

Location: Fife

Hours: 35 hours per week

Contract: 5 months

Are you passionate about delivering excellent customer service and helping people find their new home? We're seeking a Housing Assistant to support a housing provider for a duration of 5 months. This is a fantastic opportunity to make a real difference to tenants and communities while gaining valuable experience within a busy, customer-focused housing team.


As a Housing Assistant, you'll play a key role in managing housing applications, tenancy sign-ups, and end-of-tenancy processes. You'll provide professional advice and support to customers, ensuring they receive a positive experience throughout their housing journey

Responsibilities:

• Managing housing applications and property allocations in line with policy and procedures.
• Conducting property viewings and preparing tenancy agreements and welcome packs.
• Supporting customers through the start and end of their tenancies.
• Liaising with colleagues and partner agencies to deliver a smooth service.
• Assisting with tenancy terminations and helping to reduce void turnaround times.
• Ensuring compliance with housing legislation and internal processes.

Requirements:

• HNC qualification or equivalent experience in housing, lettings, or a related field.
• Minimum of 2 years' experience in a housing or customer service role.
• Excellent communication, organisation, and digital skills.
• Strong attention to detail and a proactive approach to problem-solving.
• Knowledge of housing legislation and data protection requirements.
• A team player who's adaptable, empathetic, and focused on great customer outcomes.

Please apply below if interested.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.