Team Leader

Title: Team Leader

Location: N15 6HR

Pay Rate: £20 per hour

Contract: Ongoing

Reporting to: Service Manager

Role Purpose

The Team Leader will be responsible for the day-to-day management of the service, ensuring high-quality delivery in line with contractual, clinical, and statutory requirements. The role involves leading a team to deliver effective support services while maintaining best practice standards and promoting organisational values.

Key Responsibilities

Service Delivery & Quality

• Ensure the development and delivery of the service meets contractual requirements
• Maintain high standards of clinical practice within the service
• Ensure compliance with organisational policies, procedures, and statutory regulations
• Monitor and meet quality assurance and performance targets
• Ensure accurate record keeping, data collection, and reporting

Leadership & Team Management

• Provide strong leadership and direction to the team
• Manage staff performance through supervision, coaching, and development reviews
• Conduct inductions and ongoing support for team members
• Identify and address underperformance, supporting the Service Manager with performance management processes
• Assist with recruitment of staff and volunteers

Partnership & Stakeholder Engagement

• Develop and maintain effective relationships with commissioners and external service providers
• Represent the organisation and promote its services and values

Operational & Financial Management

• Support the management of the service budget
• Ensure effective resource allocation within the service

Professional Practice & Development

• Maintain up-to-date knowledge of developments in the alcohol, drug, and gambling fields
• Participate in supervision, appraisals, and ongoing professional development
• Attend meetings, training sessions, and relevant events

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.