Debt Recovery Team Leader

Are you a Debt Recovery Team Leader looking for work in the North West London?

Morgan Hunt's client based in North West London is looking to recruit a Debt Recovery Team Leader to provide cover for a permanent vacancy.

The successful candidate will be responsible for overseeing and leading a team of 12 Debt Recovery Officers.

This assignment has been deemed inside of IR35 and will offer full time hybrid working.

Ideally, the successful candidate will have the ability to:

- Proficiently use the IWorld/Northgate (NEC) Revenues and Benefits Processing System
- Assist with management of the recovery of one or more debt portfolios (e.g. Housing Benefit Overpayments, Adult Social Care, Sundry Debt), ensuring effective, timely and consistent collection activity.
- Ensure all recovery activity meets legislative requirements, case law and Council policies, safeguarding the Council's financial position and minimising risk of loss or legal challenge.
- Implementing operational plans in line with the Council's Debt Recovery Strategy, driving improved recovery outcomes and effective bad debt management.
- Lead a team of recovery staff to achieve high performance through coaching, mentoring, supervision and proactive management of performance, conduct and attendance in line with corporate policies.
- Set, monitor and review measurable recovery targets, addressing under performance promptly and ensuring both qualitative and quantitative standards are met.
- Apply appropriate recovery methods, ensure suitable repayment arrangements are agreed, and maintain strong working knowledge of debt legislation and best practice.
- Work across service areas and with external partners to remove barriers, resolve operational issues, improve processes, and enhance overall service effectiveness.
- Monitor performance data, analyse exception reports, identify trends, and present clear, evidence-based information to stakeholders to support informed decision making and continuous improvement.

If you're looking to work from home for a Public Sector and Government client based in North West London, and feel you meet the essential criteria outlined above to be a Debt Recovery Team Leader, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.