Appeals Officer

Are you an Appeals Officer looking for work in the North London?

Morgan Hunt's client based in North London is looking to recruit an Appeals Officer to provide short-term specialist capacity to progress a defined set of Housing Benefit appeals relating to Specified Accommodation.

Ideally, the successful candidate will have the ability to:

- Proficiently use the IBS Civica Open Revenues ICT System
- Process first and second stage Appeals submissions in relation to Housing Benefit and Council Tax Support
- Collate and prepare documents and evidence for Court and Tribunal hearings
- Consider all facts relating to applications for the revision of a decision on a Housing Benefit and Council Tax Support claim
- Deal with reconsiderations
- Interpret and practice Housing Benefit and Council Tax Support legislation
- Report and explain highly complex pieces of legislation to all stakeholders including Customers
- Provide specialist technical knowledge at all levels regarding the administration of Housing Benefit and Council Tax Support
- Assess all types of Housing Benefit and Council Tax Benefit/support claims including new claims and change in circumstances
- Process student claims, persons from abroad and self-employed cases
- Assist customers with queries over the phone

If you're looking to work from home for a Public Sector and Government client based in North London, and feel you meet the essential criteria outlined above to be a Appeals Officer, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.