Housing and Support Assistant-Slough

Housing & Support Assistant

Location: Slough (SL1)
Hours: 30 hours per week
Salary: £19,995.02 per annum

We are recruiting for a Housing & Support Assistant to join a supported housing service, providing high-quality customer service and day-to-day support to residents. This is a varied, front-facing role where you will be the first point of contact, ensuring residents receive a welcoming, safe, and supportive experience.

Key Responsibilities:

• Act as the first point of contact for residents, visitors, and external agencies.
• Provide excellent customer service and respond to enquiries professionally.
• Carry out reception duties, including answering calls, managing mail, processing payments, and reporting repairs.
• Conduct regular health & safety and wellbeing checks around the building.
• Support residents by listening to concerns and reporting safeguarding or welfare issues where appropriate.
• Assist with maintaining a safe environment, including emergency procedures and incident reporting.
• Work closely with colleagues and partner agencies to deliver a high-quality housing service.

Requirements:

• Previous experience in housing, supported living, reception, or customer service.
• Excellent communication and organisational skills.
• Ability to remain calm under pressure and deal with sensitive situations professionally.
• A flexible approach to working rota shifts.
• Right to work in the UK.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.