Housing Management Officer - Kent

Location: Harrow, London

Pay: Approximately £15.00 per hour

Job Type: Full-time, Part-time, and Flexible Shifts Available

We are seeking a proactive and customer-focused Housing Management Officer to join our team in Harrow. This is an excellent opportunity to support residents, manage housing services, and help ensure safe, well-maintained, and sustainable tenancies.

As a Housing Management Officer, you will play a key role in delivering high-quality housing management services while building positive relationships with tenants, local authorities, and partner agencies.

Key Responsibilities

• Manage a portfolio of tenancies and provide effective tenancy management services.
• Support residents to sustain their tenancies and promote independent living.
• Conduct tenancy visits, property inspections, and estate inspections.
• Address tenancy breaches, anti-social behaviour, and neighbour disputes in line with organisational policies.
• Liaise with local authorities, contractors, and external agencies to resolve housing-related issues.
• Assist with void property management, sign-ups, and tenancy changes.
• Maintain accurate records, reports, and case notes using housing management systems.
• Ensure compliance with safeguarding, health and safety, and housing legislation.

Requirements

• Previous experience in housing management, tenancy management, supported housing, or a similar role is desirable.
• Good understanding of housing legislation and tenancy management principles.
• Excellent communication, negotiation, and problem-solving skills.
• Strong organisational skills with the ability to manage a varied workload.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and housing management systems.
• Right to work in the UK.
• Enhanced DBS check (or willingness to obtain one), where required.

What We Offer

• Competitive pay of approximately £15.00 per hour.
• Flexible working opportunities.
• Comprehensive induction and ongoing professional development.
• Supportive and collaborative working environment.
• Career progression opportunities.
• Holiday pay and workplace pension (where applicable).

If you are committed to delivering excellent housing services and making a positive impact on the lives of residents, we would love to hear from you.

Apply today by submitting your CV and a brief cover letter outlining your experience and availability.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.