Interim Service Manager

📍 Canning Town, East London | 🏠 Homelessness / Supported Accommodation

💷 £20-£23 per hour PAYE + Holiday Pay

📅 Monday, Wednesday & Friday | 9:00am-5:00pm

📆 Interim role until the start of November




Are you an experienced Service Manager with a strong background in homelessness, supported accommodation or Housing First?

We are currently recruiting for an experienced Interim Service Manager to lead the Harbour Project on a part-time basis until the start of November.

Key Duties

• Lead the day-to-day management and operational delivery of the Harbour Project.
• Manage, support and supervise the frontline team.
• Embed Housing First, trauma-informed and person-centred approaches.
• Oversee complex cases, safeguarding, risk, ASB and tenancy-related issues.
• Ensure residents receive effective support focused on tenancy sustainment, wellbeing and independence.
• Work closely with local authorities, commissioners and external agencies including mental health, substance misuse, probation and NHS services.
• Monitor service quality, performance and compliance, identifying opportunities for improvement.
• Respond effectively to incidents, safeguarding concerns and urgent operational issues.

About You

The successful candidate will ideally have:

• Previous Service Manager or senior management experience within homelessness, supported housing, Housing First or a related service.
• Experience managing and developing frontline support staff.
• Strong experience with safeguarding, risk management and complex case management.
• Experience supporting people experiencing homelessness, substance misuse, mental health difficulties and/or multiple complex needs.
• A strong understanding of trauma-informed and strengths-based approaches.
• Excellent communication, leadership and organisational skills.
• Experience working with multiple agencies and external stakeholders.

Housing First experience would be highly advantageous.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.