Revenues and Benefits Systems Administrator

Are you a Revenues and Benefits Systems Administrator looking for work in North West England or remotely from home?

Morgan Hunt's client based in the North West of England, is looking to recruit a specialist Revenues and Benefits Systems Administrator. The role will involve supporting annual billing, managing system upgrades, producing performance reports, monitoring compliance, and contributing to business continuity planning.

The main responsibility of the role consists of supporting the Revenues and Benefits Service by maintaining and administering the IT and procedural systems used across the department.

Ideally, the successful candidate will have the ability to:
- Use the Iworld/Northgate Version 6 ICT Systems
- Assist in maintaining all systems within Revenues and Benefits
- Ensure all systems used by the Revenues and Benefits Service are operational and functioning correctly
- Monitor system output and investigate as well as solve any discrepancies in performance
- Identify and rectify any faults that have arisen due to system error or user input
- Monitor all reported faults at regular intervals and ensure that they are escalated dependent on the priority of the fault
- Undertake and maintain system security
- Assist staff with system requests and generate reports to management in the process
- Assist staff with systems queries and resolve any problems or concerns that may arise
- Deliver systems training to new and existing members of staff across the Revenues and Benefits Department
- Fix, and report on, all encountered system failures
- Provide support on, and identify, system improvements
- Review processes to improve system efficiency and to identify system developments
- Install new system software releases upon completion of functionality and regression testing
- Maintain the Generic Process Interface (GPI) on the Iworld/Northgate Revenues and Benefits system
- Set-up and monitor all batch processes and reports as well as the resolution of failed processes and reports
- Provide administrative control duties
- Undertake the Annual Billing process
- Provide relevant data regarding the Benefits Budget and Subsidy to enable Managers to analyse expenditure and income

If you're looking to work from home for a Public Sector and Government client based in the North West England, and feel you meet the essential criteria outlined above to be a Revenues and Benefits Systems Administrator, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.