Repairs Assistant

Morgan Hunt are currently recruiting for a repairs/customer service assistant for a period of around 6 months for a housing organisation based just outside Glasgow.

This is a varied role providing administrative support across a range of housing and property services, including repairs, maintenance, asset management and compliance.

The Role:

• Acting as the first point of contact for customer enquiries via telephone, email and face-to-face.

• Providing administrative support across property teams.

• Coordinating appointments, inspections and contractor visits.

• Raising works orders and monitoring progress.

• Maintaining accurate customer records, databases and property information.

• Supporting responsive repairs, voids and planned maintenance programmes.

• Assisting with compliance administration, including gas, electrical and fire safety.

• Liaising with customers, contractors and colleagues to ensure enquiries are dealt with efficiently.

About You:

• Previous experience in a property/customer service role.

• Excellent communication and organisational skills.

• Strong attention to detail and good IT skills, including Microsoft 365.

• Ability to manage competing priorities and work to deadlines.

• A proactive, flexible approach with the ability to work independently and as part of a team.

Experience within social housing, local government or property services would be advantageous but is not essential.

This is an excellent opportunity for someone with a strong customer service or administration background who is looking to join a busy team and develop their experience.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.