Redundancy can be one of the toughest transitions – for both individuals and the organisations that support them.
In this webinar, hosted by Clare Keniry, we’ll explore redundancy from both perspectives: how individuals can navigate the personal and professional challenges, and how employers can provide meaningful support during times of change.
Career coach and outplacement specialist Suzanne Penny will be joined by two of her clients, Claire Wiggins and Jez Fraser-Hook, who will share their real experiences of redundancy and rebuilding. Claire will talk about regaining confidence, expanding her network and landing a new role in a tough job market. Jez will reflect on processing the emotions of leaving after 25 years with one employer and how he successfully pivoted into a start-up role.
Together, they’ll share honest insights, practical advice, and lessons for both individuals facing redundancy and organisations supporting their employees through it.
Whether you’re an employer wanting to strengthen your redundancy process, or an individual navigating change yourself, this session will leave you with clarity, strategies and inspiration for what comes next.
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Suzanne Penny
Career Coach & Outplacement Specialist
Suzanne is a Career Transition and Leadership Coach who works with individuals and organisations to navigate redundancy, career change and leadership development.
Her own experiences of redundancy, burnout and an ADHD diagnosis taught her that every ending can spark a powerful new beginning. With over 20 years’ experience in outplacement, recruitment and people development, she now helps people gain career clarity, build confidence, and step into leadership with resilience and impact.
Clients describe working with Suzanne as “life changing,” with many going on to secure dream roles or move forward in their careers after years of uncertainty.
She is an ILM Level 7 Executive Coach, a certified Everything DiSC practitioner, and an FAIB Approved Training Provider. Based in Gloucestershire, Suzanne is also a mum of two with a love of hot chocolate, neuroscience and mindset.
Connect with Suzanne
Jez Fraser-Hook
Business Development Director
Jez is a senior leader with over 20 years’ experience building and leading high-performance global teams across Commercial, Project Management and Operations. Known for his authentic, task-focused leadership, he has a proven ability to align strategy with business objectives, influence senior stakeholders and guide organisations through change.
His expertise spans collaborative leadership, commercial acumen, stakeholder management, change management and problem-solving. Jez has established and scaled project management offices, led global taskforces through crises, and developed strategies that improved client satisfaction and business positioning.
He thrives in complex, fast-moving environments, combining strategic vision with a people-centric approach to culture, feedback and collaboration. With broad transferable skills, Jez brings value in roles such as Commercial Director, Head of Project Management or Strategic Director.
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Claire Wiggins
Business Development Manager
Claire is a Business Development and Account Manager with over 25 years’ experience across FMCG, wholesale, property, telecommunications, and both public and private sectors. She combines a deep understanding of customer needs with a proven track record in delivering exceptional service and driving business growth.
Passionate about building long-term client relationships, Claire is known for her empathy, emotional intelligence and ability to turn challenges into opportunities. Her expertise spans stakeholder engagement, strategic partnerships, sales strategy and account management.
She is a multi-award-winning professional, recognised as Sales Manager of the Year and winner of the Trailblazer Award three years running. Outside of work, Claire volunteers with Cam & Dursley Town Council and has completed the London Marathon, raising over £3,000 for charity.
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