Rough Sleepers Outreach Navigator

Job Title: Rough Sleepers Outreach Navigator

Location: Birmingham

Contract: Temporary to Permanent - Full-time 37.5 hours per week

Salary: £16.50 an hour

About the Role

We are seeking a passionate and dedicated Rough Sleepers Outreach Navigator to join a reputable Outreach Navigation Service based in the heart of Birmingham. Working directly with young people who are rough sleeping or at risk of homelessness, this role is all about making a positive impact on reducing rough sleeping, supporting young people with complex needs, and helping them sustain long-term independence.

Your aim is to provide direct support with accommodation, tenancy management, benefits, budgeting, and everyday life skills. You'll also play a vital role in connecting young people with specialist services, advocating for their rights, and ensuring they have the tools and resilience to move away from homelessness for good.

Key Responsibilities of a Rough Sleepers Outreach Navigator

• Carry out detailed assessments of housing and support needs for young people at risk of or experiencing homelessness.
• Provide practical support, including help with furniture, benefits advice, budgeting, and neighbour/landlord relations.
• Develop tailored support plans and interventions to help young people sustain tenancies and build independence.
• Safeguard young people and vulnerable adults by escalating concerns appropriately.
• Undertake city-wide street outreach, home visits, and accompany young people to appointments when required.
• Advocate for young people on housing rights, benefits, and access to specialist services.
• Keep accurate case notes and ensure reporting deadlines are met.

What We're Looking For

• Experience of working with vulnerable young people, particularly those with complex needs (e.g. poor mental health, offending, substance misuse, or trauma).
• Strong communication and advocacy skills, with the ability to build trust and empower others.
• Knowledge of homelessness pathways, housing options, and safeguarding processes.
• Ability to work flexibly, including occasional evenings for outreach and street counts.
• A team player who can also work independently and manage a busy caseload.

Benefits of the role

• The chance to make a real difference in tackling youth homelessness.
• A supportive and collaborative team environment.
• Ongoing training and reflective practice to help you develop your skills in trauma-informed approaches.
• Opportunities to contribute to service innovation and development.

How to Apply

If you are passionate about supporting young people to rebuild their lives and move away from homelessness, we'd love to hear from you. To appply for the position as a Rough Sleepers Outreach Navigator, based in Birmingham, please apply within or, for more details call 0121 631 5930.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.