Housing and Welfare Officer

Job Title: Housing and Welfare Officer
Location: West Midlands (Hybrid - 2 days per week in the office on duty)
Contract: 3 months (with potential extension)
Hours: 37 hours per week
Rate: £25 per hour (umbrella, inside IR35)
Start Date: ASAP

I'm seeking a Housing and Welfare Officer to join a local authority based in the West Midlands.

This role offers the opportunity to make a meaningful impact in the Public Sector and Government by by supporting residents with their housing and welfare needs in a fast-paced frontline environment.

Key Responsibilities:

• Provide advice, guidance, and support to residents on housing and welfare issues.
• Manage a varied caseload, ensuring compliance with relevant housing and welfare legislation.
• Work with vulnerable individuals and families to resolve housing-related issues and improve wellbeing.
• Liaise with internal teams, external partners, and agencies to deliver effective solutions.
• Deliver excellent customer service, ensuring all residents are treated with empathy and respect.

Requirements:

• Previous experience in housing, welfare, or a related frontline service role within the Public Sector and Government.
• Strong knowledge of housing and welfare issues, including relevant legislation and policy.
• Ability to communicate effectively with residents, including vulnerable groups, providing clear advice and support.
• Strong problem-solving skills and resilience in a challenging environment.
• IT proficiency and ability to maintain accurate records.

What's on Offer:

• Competitive hourly rate of £25 (umbrella).
• Hybrid working (2 days per week in the office on duty).
• The chance to make a real difference within a local community.

If you're passionate about supporting residents and have the skills and experience required apply today to take the next step in your housing career.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.