Head of Support & Tenancy Engagement

Head of Support and Tenant Engagement

Location: West London

Pay: 27- 30 per hour

Work hours: Monday to Friday 9am - 5pm

Contract length: 2-3 months temporary contract with the potential to extend


Are you an experienced leader in support services, passionate about improving lives and building thriving communities? We're looking for a Head of Support and Tenant Engagement to join our senior leadership team and shape the future of our housing and support services.

About the Role

As Head of Support and Tenant Engagement, you'll lead and inspire a dedicated team delivering high-quality, person-centred services. You'll oversee tenant engagement, safeguarding, and well-being initiatives, ensuring residents are empowered to shape the services they receive.


You'll be a key member of the Senior Management Team, contributing to strategic direction while driving operational excellence across housing, health, and well-being services. With a focus on collaboration, you'll strengthen partnerships with external agencies and ensure our services adapt to the changing needs of the community.

What You'll Do

• Provide leadership and management of support and engagement services.
• Act as Safeguarding Lead and deputise for the Director when required.
• Manage and develop staff, ensuring they are supported, trained, and motivated.
• Drive tenant participation in the design and evaluation of services.
• Oversee service delivery, quality, compliance, and performance monitoring.
• Lead on partnership working with housing, health, and social care professionals.
• Manage budgets and ensure effective use of resources.
• Champion equality, diversity, and inclusion across all services.

About You

We're seeking someone with:

• Significant experience leading support services at a senior level.
• A strong background in staff management and service development.
• Experience in safeguarding and the ability to act as Safeguarding Lead.
• Proven ability to manage budgets and monitor performance.
• Excellent communication and relationship-building skills.
• A collaborative, compassionate, and resilient leadership style.

Knowledge of the issues facing veterans and the ex-Service community is desirable, but we welcome applicants with relevant transferable experience from other sectors.

Why Join Us?

This is a fantastic opportunity to make a real impact, leading services that empower vulnerable adults and strengthen inclusive communities. You'll join a supportive leadership team committed to innovation, collaboration, and continuous improvement.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.