Young Persons Service Manager - South East London

Job Opportunity: Temporary Service Manager - Young Persons' Accommodation Services

We are currently seeking a dedicated and experienced professional for a temporary full-time position (37.5 hours per week), working Monday to Friday, 9:00 AM - 5:00 PM. The role will provide cover for approximately 2-3 months.

Pay Rate:

• £20.17 per hour
• £2.43 holiday pay
• Total hourly rate: £22.60

Key Responsibilities:

In this role, you will:

• Work in close collaboration with three Managers and a Regional Manager, overseeing five properties that provide varying levels of support (high, medium, low), all comprising self-contained flats.
• Lead and support a team of four Young Persons Workers and Night Workers, providing day-to-day guidance, supervision, and leadership to ensure consistent, high-quality service delivery.
• Ensure every young person has an individualised support package, with up-to-date, co-produced support and safety plans, and both formal and informal key working sessions.
• Monitor and manage missing persons reports, coordinate responses with statutory services, and implement engagement strategies for non-engaging clients.
• Oversee referrals, ensuring they meet eligibility criteria and service specifications. Conduct interviews and assessments in line with policy and procedures.
• Promote early planning for move-on, and lead on delivering a comprehensive life skills programme available to all residents.
• Work alongside the Regional Services Manager to implement flexible and innovative approaches to support young people's progression.
• Support staff development using a psychologically informed approach within the established service delivery model.
• Contribute to both internal and statutory reporting and monitoring requirements, meeting all deadlines set by the Regional Services Manager.
• Ensure high property standards are maintained and that all housing management systems are efficient, cost-effective, and contribute to minimising voids while maximising rental income.
• Ensure timely review and updating of property risk assessments.
• Uphold and embed a strong safeguarding culture, ensuring all staff follow policies and procedures to protect children and vulnerable adults.

Essential Requirements:

• A sound understanding of best practices in supporting looked-after children and care leavers (aged 16-17), along with knowledge of local authority statutory responsibilities.
• Proven experience managing staff who support young people with complex needs, including those at risk, looked-after, or involved in offending or gang-related activities.
• A track record of effective service and staff management, including performance oversight and the ability to inspire and lead a team.
• Experience managing accommodation-based services under different tenure types (e.g., licenses, ASTs) and a good understanding of housing management and health and safety regulations.
• Strong literacy and numeracy skills, with the ability to contribute to budgeting, monitor financial performance, write detailed reports, and analyse information.
• Demonstrated ability to coordinate multiple stakeholders and ensure tasks are completed on time and to the required standard.
• Excellent networking skills and the ability to foster productive relationships with both internal colleagues and external partners to enhance service delivery.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.