Homeless Housing Solutions Officer

Homelessness & Housing Solutions Officer

📍 Location: West Midlands

💼 Sector: Public Sector and Government

🕒 Contract: Full-time

An exciting opportunity has arisen for an experienced Homelessness & Housing Solutions Officer to join a busy and committed housing service within the Public Sector and Government, supporting residents across the West Midlands.

As a Homelessness & Housing Solutions Officer, you will deliver high-quality, customer-focused housing advice and homelessness prevention services, managing complex caseloads in line with statutory duties under Part VI & VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. You will play a key role in preventing homelessness, securing sustainable housing solutions, and ensuring decisions are legally robust and "right first time".

Key Responsibilities:

• Manage a designated caseload of homelessness and housing applications from assessment to resolution.
• Complete detailed statutory assessments, write high-quality decision letters, and apply up-to-date case law.
• Secure and manage temporary accommodation placements in line with legislation and guidance.
• Work collaboratively with internal teams, partner agencies, and private sector landlords across West Midlands.
• Maintain accurate case records and contribute to performance monitoring and service improvement within the Public Sector and Government.

About You:

• Proven experience in homelessness prevention, housing options, or housing advice.
• Strong working knowledge of homelessness legislation and statutory duties.
• Excellent communication, organisation, and decision-making skills.
• Resilient, customer-focused, and able to manage competing priorities in a fast-paced environment.

If you're an experienced Homelessness & Housing Solutions Officer looking to make a real impact within the Public Sector and Government, this is an excellent opportunity to support vulnerable residents and strengthen housing services across the West Midlands.

Apply now if this is something you would like to be considered!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.