
Recovery Worker
We are currently recruiting for a Recovery Worker to join the Westminster Move On and Resettlement Service, supporting clients across a range of semi-independent properties.
The role involves managing a caseload of clients and supporting them towards recovery and successful move-on. You will provide person-centred support, empower clients to make positive changes, and link them with relevant external agencies. You will also work closely with health and substance use professionals who provide in-reach support.
Recovery Worker - Westminster Move On & Resettlement Service
Location: Westminster
Hours: Monday-Friday, 9:00am-5:00pm (1 weekend in 4)
Service: Semi-independent accommodation
Roles and Responsibilities:
- Manage a caseload of clients, delivering regular keywork sessions and person-centred support.
- Assess referrals and complete inductions for new clients.
- Conduct specialist assessments and develop safety plans and action plans in partnership with clients.
- Identify clients' goals and support them to build the skills, knowledge, and confidence needed to move on successfully.
- Work collaboratively with statutory and non-statutory agencies, including health and substance use professionals providing in-reach support.
- Accompany clients to appointments where appropriate.
- Provide advice and guidance on housing, welfare benefits, health, and resettlement pathways.
- Maintain accurate and up-to-date records on internal databases.
- Work in line with Psychologically Informed Environment (PIE) principles and promote client involvement.
- Support colleagues in managing challenging or high-risk situations and ensure safeguarding procedures are followed.
- Contribute to housing management tasks, including void management, rent maximisation, property inspections, and responding to maintenance issues.
- Attend handovers, team meetings, and multi-agency meetings as required.
- Work flexibly across projects within Westminster and participate in the service rota.
Requirements:
- Experience supporting vulnerable individuals, particularly those experiencing homelessness and complex needs.
- Experience managing a caseload and delivering person-centred, outcome-focused support.
- Knowledge of housing legislation, welfare benefits, and resettlement processes.
- Experience working collaboratively with multi-agency professionals.
- Strong risk assessment and safeguarding knowledge.
- Ability to manage challenging situations calmly and professionally.
- Good written and verbal communication skills, with strong record-keeping ability.
- Understanding of trauma-informed and psychologically informed approaches.
This is an excellent opportunity to support individuals in achieving stability, recovery, and long-term independence. Apply Now!!
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