Estates Operations Coordinator - North West London

Morgan Hunt currently require a Estates Operations Coordinator for Housing Trust based in North West London on a Temporary basis
Pay Rate : £26.06ph Ltd
Hours:35 hrs Mon to Fri - 9am and 17.00pm - Hybrid working 1 day a week depending on site needs and team requirements.
Location: North West London

Duration : 6 month on going contract

Job Role

We are looking for someone who can provide a high level of customer service to a variety of people including diagnosing issues, providing advice, giving instructions and resolving basic or complex issues.

You will be acting as an effective liaison between residents, estate management and property management teams and help coordinate the day-to-day running of the Estate alongside the Estate Operations Manager.

As the Estate Operations Coordinator, you will carry out regular estate inspections to ensure safety, uphold/monitor cleaning standards, ensuring all risks are promptly dealt with or reported appropriately.

Your responsibilities will also include arranging, and monitoring contractor and maintenance visits, and helping with the effective organisation of compliance documentation.

You will be working closely with the Estate Operations Manager assisting in delivering outstanding estate services whilst working trust's Placemaking principles; estate management, community, people & brand in mind to deliver consistent, excellent service to all residents.

The Ideal Candidate 

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

You will be an excellent communicator with the ability to multi-task in a highly demanding role. The ability to work under pressure whilst still offering high-quality customer service and a proven track record of working in a diverse community.

If you are a proactive, hard-working person with a can-do attitude then we would love to hear from you. Basic Admin tasks like in putting Purchase Orders, typing up estate inspections, Fob requests opportunity to be upskilled

Mandatory

· Customer service or Hospitality experience

· Excellent communication and interpersonal skills

· Computer skills (Word, Excel, Outlook)

-Basic DBS required

Desirable

· Relevant experience in a similar customer-facing role.

· Experience in liaising and managing contractors

· Property management or Housing experience

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.