Tenancy Officer

Location: North London (Hybrid Working)

Contract Length: 6-Month Contract

Rate: £27 - £30 per hour (Umbrella)

Sector: Public Sector and Government / Social Housing

About the Organisation & Role

I am partnering with an organisation within the Public Sector and Government to recruit an experienced, resilient, and proactive Tenancy Officer for a 6-month contract.

Based in North London, this role is ideal for a housing professional who thrives in a fast-paced environment and is passionate about delivering high-quality, tenant-focused services to the community.

This position offers a flexible hybrid working model, allowing you to successfully balance remote work with necessary on-site patch management and estate inspections.

Key Responsibilities

• Patch Management: Take full operational ownership of a dedicated housing patch consisting of over 600 properties.

• ASB Management: Utilise your strong anti-social behaviour knowledge to identify, investigate, and robustly resolve low-to-high-level ASB cases, nuisance, and harassment.

• Tenancy Ascertainment: Work within the Public Sector and Government framework to support vulnerable residents, manage complex casework, and coordinate with multi-agency partners.

• Enforcement & Legal Action: Address tenancy breaches, prepare comprehensive case files for legal proceedings, and attend court for non-compliance, subletting, or gas safety issues when required.

• Community Engagement: Conduct estate inspections, mediate neighbour disputes to prevent escalation, and maintain excellent communication with residents.

What We Are Looking For

• Expert Tenancy Management Background: Proven experience working as a Housing or Tenancy Officer within a local authority or housing association setting.

• Strong ASB Knowledge: A solid track record of handling complex enforcement cases and utilising mediation skills to resolve community conflict.

• Patch Familiarity: Comfortably managing a high-volume caseload of 600+ properties.

• Systems Proficiency: Experience using standard public sector housing management systems (such as NEC/Northgate) to maintain accurate, GDPR-compliant records.

How to Apply

If you want to bring your expertise to a vital community team in North London and enjoy the benefits of a hybrid schedule, I want to hear from you. Please apply with your updated CV for immediate consideration.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.