ASB Officer

Location: North London (Hybrid Working)

Salary: PO1 - Competitive, depending on experience

Contract: Full-time, 6 month initial contract

An exciting opportunity for an experienced ASB Officer to join a the Public Sector and Government housing service dedicated to creating safe and supportive communities.

The successful candidate will lead on the investigation, mediation, and resolution of anti-social behaviour (ASB) cases, ensuring tenants feel safe in their homes and neighbourhoods. You will work closely with housing teams, the community safety service, and partner agencies to deliver fast, effective interventions and promote positive community relations.

Key Responsibilities:

• Manage a caseload of complex ASB and neighbour dispute cases through to resolution.
• Provide expert advice on ASB legislation, policy, and intervention tools.
• Lead on mediation and early intervention to prevent escalation of disputes.
• Work collaboratively with police, community safety teams, and external agencies to deliver joined-up outcomes.
• Maintain accurate case records and contribute to service improvement.
• Support communication materials, including resident information and awareness campaigns.

About You:

• In-depth knowledge of ASB law, policy, and best practice.
• Strong background in customer service and tenancy management.
• Excellent communication and partnership-building skills.
• Experience of managing complex ASB cases and working with vulnerable residents.
• Confident analysing data, writing reports, and using IT systems to manage casework.

This role offers an opportunity to make a meaningful difference to residents' quality of life while shaping a proactive, community-focused ASB service.

To express your interest or learn more, please contact the recruitment team for further details.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.