Customer service officer

🌟 Join Our Team as a Customer Services Officer! 🌟

Are you passionate about making a positive impact? Do you enjoy a role where each day brings something new? YMCA St Paul's Group is looking for a Customer Services Officer to be the welcoming face and first point of contact at our centres.

Your Role:

• Provide excellent customer service, offering information, advice, and support.
• Handle reception duties, including managing calls, sorting mail, logging repair requests, and processing payments.
• Ensure safety as a First Aider and Fire Marshal, conducting building patrols and wellbeing checks.
• Support residents, service users, and the public by addressing concerns, listening, and resolving complaints.

Why Join Us?

• Make a genuine difference in your community.
• Be part of a supportive, purpose-driven team.
• Help create a positive and welcoming environment for all.

Ready to make an impact? Apply now and join us in our mission to inspire and empower!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.