Housing Support Officer

📍 Location: Hanwell
🕒 Hours: Full-time, 40 hours per week (shift rota including evenings and weekends)
💷 Salary: £25,881 per annum
📅 Start Date: ASAP

About the Role

We are looking for a motivated Supported Housing Officer to deliver effective housing management and personalised support to residents. In this role, you will help individuals maintain their tenancies, develop independent living skills, and access opportunities such as education, training, and employment.

Key Responsibilities

• Manage a caseload of residents and develop person-centred support plans

• Monitor rent accounts and take early action to prevent arrears

• Maintain high occupancy levels by managing referrals, assessments, and move-ins

• Respond to anti-social behaviour and ensure tenancy conditions are upheld

• Conduct regular welfare and wellbeing checks with residents

• Encourage and support residents to access training, education, and employment opportunities

About You

• Experience supporting vulnerable individuals within housing, advice services, or social care

• Strong communication, organisation, and IT skills

• Ability to remain calm and resilient in challenging situations

• Empathetic approach with the confidence to set clear boundaries

• Flexibility to work shifts, including evenings and weekends

Desirable:

• Experience within supported housing or resettlement services

• Familiarity with housing management systems

Requirements

• Enhanced DBS (Child or Child & Adult) issued within the last 12 months, or registered on the Update Service

• Proof of Right to Work in the UK (e.g., valid British passport)

• Standard compliance documentation

Apply Now

Interviews are scheduled for next week, so early applications are encouraged. Submit your CV and required documents to be considered.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.