Neighbourhood Officer

Neighbourhood Officer

Manchester

Fixed-Term Contract

Annual Salary up to £40,000 DOE




We are looking to recruit an experienced housing professional to join an established team for a local housing organisation. Reporting to their Neighbourhood Manager, Neighbourhood Officers provide a high-quality, customer-focused housing management service across tenancy, property, and estate management.




This position is responsible for a neighbourhood patch covering part of the Manchester area, and successful candidates will be expected to work across this locality on a regular basis.




This role takes a proactive, holistic approach to managing homes and neighbourhoods, ensuring services are efficient, responsive, and cost-effective while identifying and mitigating risks. You will act as a visible local presence, working collaboratively with customers, colleagues, and partners to resolve issues, deliver the Neighbourhood Strategy, meet regulatory standards, and maximise rental income performance.




We are looking for someone with:

· Demonstrable experience as a Housing Officer / Neighbourhood Officer managing a patch within a defined locality patch.

· Understanding of issues in relation to tenancy management.

· Experience of delivering excellent customer service in the field of tenancy and estate management (including low level ASB), allocations and experience of case work and taking appropriate action.

· Experience of working with tenants to develop and deliver customer responsive services.

· Good working knowledge of IT systems.

· Up to date knowledge and understanding of current legislation in relation to housing issues and legal responsibilities as a landlord.

· An understanding of policy issues and the ability to deliver services in accordance with the relevant policies and procedures.

· Experience of effective partnership working.

· Commitment and understanding of the need to deliver services with a clear focus on value for money.




If you feel like this Neighbourhood Officer role aligns with what you're looking for as well as your skillset, we'd love to hear from you. Please apply using the link or call us on 0161 838 3616, and a member of our team will be in touch shortly!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.